Cookie Policy
Last updated: 1 May 2026
Summary: IvaBuddy uses essential cookies for login and security, functional cookies for your preferences, and anonymised analytics cookies. We do not use advertising or tracking cookies. You can manage cookies in your browser settings.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They help websites remember information about your visit — like whether you're logged in — so you don't have to re-enter details every time you return.
Cookies do not contain viruses and cannot harm your device. They are a standard technology used by virtually every website on the internet.
2. How IvaBuddy Uses Cookies
We use cookies for the following purposes:
Authentication Cookies**: These are essential cookies that keep you logged into your IvaBuddy account. Without them, you would need to log in every time you visit a new page. These cookies are set when you log in and expire when you log out or after a period of inactivity (typically 30 days).:
Security Cookies**: We use cookies to help protect your account from unauthorized access. These cookies help us detect and prevent suspicious activity such as multiple failed login attempts from different locations.:
Preference Cookies**: These remember your settings and preferences — such as your chosen email view (list or grid), notification preferences, and language settings — so they persist between sessions.:
Performance Cookies**: We use anonymised analytics cookies to understand how users interact with IvaBuddy. This data helps us improve the application. We collect metrics such as: which features are used most, average session duration, and where users encounter errors. No personally identifiable information is included in these analytics.:
Session Management Cookies**: Temporary cookies that are deleted when you close your browser. Used to maintain the state of your session within the application.:
3. Types of Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| ivabuddy_auth | Essential | Authentication token | 30 days |
| ivabuddy_session | Essential | Session management | Session |
| ivabuddy_csrf | Security | CSRF protection | Session |
| ivabuddy_prefs | Functional | UI preferences | 1 year |
| _iva_analytics | Performance | Usage analytics (anonymised) | 90 days |
We do not use advertising cookies, social media tracking cookies, or third-party behavioral profiling cookies.
4. Third-Party Cookies
IvaBuddy uses a limited number of trusted third-party services that may set their own cookies:
**Google Analytics** (or equivalent privacy-respecting alternative): For aggregated, anonymised usage analytics. We have configured this with IP anonymisation enabled and data sharing with Google disabled.
Payment Processor**: If you purchase a paid plan, our payment processor (Razorpay or similar) may set cookies during the checkout process for fraud prevention. These cookies are only active during the payment flow.:
We do not allow third-party advertisers or tracking networks to place cookies on IvaBuddy.
5. Your Cookie Choices
Accepting Cookies**: By continuing to use IvaBuddy, you accept the use of essential and security cookies, which are necessary for the service to function.:
Managing Cookies in Your Browser**: You can control cookies through your browser settings::
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
Please note that disabling essential cookies will prevent you from logging in and using IvaBuddy.
Opting out of Analytics**: You can opt out of usage analytics by contacting us at privacy@ivabuddy.com with the subject "Analytics Opt-Out" and we will exclude your account from analytics data collection.:
6. Local Storage
In addition to cookies, IvaBuddy uses browser localStorage and sessionStorage to store application state on your device. This includes:
- Your active account information (encrypted auth token) - Draft email content (auto-saved locally to prevent data loss) - UI state (sidebar collapsed/expanded, active mailbox selection)
This data is stored only on your device and is not transmitted to our servers independently. It is cleared when you log out.
7. Cookie Policy Updates
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable regulations. When we make significant changes, we will notify you via email or through a notice within the IvaBuddy application.
The "Last Updated" date at the top of this policy reflects when changes were last made. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@ivabuddy.com Postal Address: IvaBuddy (Tech Codexae), Sector 63, Noida, Uttar Pradesh 201301, India Response time: Within 5 business days